Refund policy

All online orders are final sale.

We do not accept returns or exchanges unless:

• Your item arrives damaged, or

• You received the wrong item.

If there is an issue with your order, please contact us at makeitpersonalbymm@gmail.com with your order number and a description (and photos if applicable), and we will be happy to assist you.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.